At Camping Shop, your satisfaction is our priority. If you’re not 100% happy with your purchase, we’re here to help.

📦 Return Policy

• Items may be returned within 14 days of delivery.

• Products must be unused, unwashed, and in original packaging with tags attached.

• Proof of purchase (order number or receipt) is required.

🔁 Exchange Policy

• Need a different size, color, or item? Simply contact us, and we’ll assist you with the exchange process.

• Exchanges are processed once the original item is received and inspected.

🚚 How to Return or Exchange

1. Email us at [email protected] with your order number and reason for return.

2. Our team will send you return instructions and a shipping label (if applicable).

3. Pack the item securely and drop it off at your local courier.

4. Once received, we’ll process your refund or exchange within 5–7 business days.

💸 Refunds

• Refunds will be issued to your original payment method.

• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

⚠️ Non-Returnable Items

• Clearance/sale items marked as final sale

• Used or damaged gear not due to manufacturer defect

• Customized or personalized items

Still have questions?
Reach out to us at [email protected] — we’re happy to help.